Last updated: 01 July 2026
This Privacy Policy explains how uDrop (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use our website, mobile application, and delivery services (“Services”). By using uDrop.ng, you consent to the practices described in this Policy.
This Privacy Policy is governed by the Nigeria Data Protection Act (NDPA 2023) and the Nigeria Data Protection Regulation (NDPR). We are committed to protecting your privacy and ensuring lawful processing of personal data.
We may collect the following categories of information:
Personal Identification — Name, phone number, email address.
Delivery Information — Pickup and drop‑off addresses, item descriptions.
Account Information — Login details, profile settings.
Payment Information — Transaction details (processed securely by third‑party payment providers).
Device & Usage Data — IP address, browser type, app usage logs.
Location Data — Real‑time GPS location for delivery tracking.
For more detail, you can request a breakdown of Data Types.
We use your data to:
Provide and manage delivery services.
Verify identity and secure your account.
Process payments and send receipts.
Improve platform performance and user experience.
Communicate updates, notifications, and support messages.
Comply with Nigerian legal and regulatory obligations.
Under Nigerian law, we process your data based on:
Consent — When you create an account or use our Services.
Contractual necessity — To fulfil delivery orders.
Legal obligation — Compliance with NDPA/NDPR and other laws.
Legitimate interest — Fraud prevention, service improvement.
We may share your information with:
Couriers — To complete your delivery.
Payment processors — For secure transactions.
Service providers — For hosting, analytics, and customer support.
Law enforcement — When required by Nigerian law.
We do not sell your personal data.
We implement industry‑standard security measures to protect your data, including encryption, access controls, and secure servers.
If you want a deeper section on security, ask for Security Measures.
We retain your data only as long as necessary to:
Provide our Services
Meet legal obligations
Resolve disputes
Enforce our Terms
When data is no longer needed, it is securely deleted.
You have the right to:
Access your personal data
Request corrections
Request deletion
Withdraw consent
Object to processing
Request data portability
File complaints with the Nigeria Data Protection Commission (NDPC)
To exercise any rights, contact us via our official page below.
We use cookies to:
Improve website performance
Remember user preferences
Analyse traffic
Enhance security
You may disable cookies in your browser settings, but some features may not function properly.
uDrop does not knowingly collect data from individuals under 18. If we learn that a minor has provided personal information, we will delete it promptly.
Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review their policies.
If data is transferred outside Nigeria, we ensure compliance with NDPA/NDPR requirements, including adequate safeguards and contractual protections.
We may update this Privacy Policy periodically. Continued use of uDrop.ng means you accept the updated version.
For privacy questions, data requests, or complaints, please contact us at:
uDrop Support Team Website Contact Page: https://udrop.ng/help-and-support
